Feedbacks are the only way in which clients can know if you are a trustworthy seller or not. Because they reflect your previous activity and they way you have treated your clients in the past, they are the first thing future clients take a look at. In order to understand better how these feedbacks can affect your trajectory and profit on eBay let's take a closer look at them.
First of all you should know that on eBay there are only two types of feedback: positive and negative feedback. Positive feedbacks are given by the clients who have been satisfied with the products you offered, while the negative ones are given by the customers who have not been too happy about the way you treated them. The neutral feedback was eliminated in 2008, when all the neutral feedbacks turned into negative feedbacks. This rule was harshly attacked by the eBay seller, but none of their arguments has caused the rule to be changed.
These feedbacks have a lot of importance when it comes to sellers, mainly because on them depends your evolution on the eBay scale. For example, if you want to gain access to advanced listing options you must have at least ten positive feedbacks, while if you want to become a powerseller you have to gather no less than 100 good ratings. And if this was not enough to show you the importance of the feedbacks you get, if you have negative appreciations, you can never become a powerseller. Also, you can lose the advanced option listing and if you got more negative than positive feedback you can even get excluded from eBay.
In addition to all those features you can gain or lose, depending on how high your rating is, feedbacks are also highly important when it comes to clients. People are attracted by sellers which can be trusted. If you do not have a positive record, there are not too many chances of getting too many people to see and bid on your projects. But, if on the contrary, your previous clients were very satisfied to have purchased one or more items from you and have described this experience in positive terms, more and more people will want to close transactions with you. Mainly, this is the way any market goes, so why should eBay make an exception.
If you want to be successful and have as many clients as possible, treat your present customers with great attention and devotion. Their opinion can bring you lots of other clients, thus more and more money.
List Easy is an eBay store order management system which offers you to:
- Upload orders directly to your eBay store.
- Modify and process orders using fine-grain user security access rights.
- Generate custom layouts to show your professionalism to your clients.
Real features designed by real store-owners and software engineers make up the List Easy software
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